We aim to deliver customer satisfaction and happiness in your purchase packaging. However, if you are not happy with the product, we sincerely apologize for the inconvenience that may occur. We gladly accept the exchanges and returns for all items purchased if the following conditions are met: 

- Strictly all Sales items are non-exchangeable nor returnable via the online website portal. 

- We only replace items if they are defective or damaged. 

- Return items for exchange terms must be in original packaging condition, unworn, unused, or unwashed. Original receipt must be included.

- The customer will bear the shipping cost for the returned item. You will be responsible for paying for your own shipping cost.

- All Exchange items must be made within 7 days from the date of purchase with the original receipt.

- We reserve the right to amend this policy at any time without prior notice.